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Please complete the following information to help our writers prepare your script.

Company Name/dba:

Pronunciation:

Your Name

E-mail:

Website:

Telephone:

Fax:

Business Days & Hours:

Years in Business:

Package:

4 Unlimited Other

Reason for Production Change:

What is the "primary" objective you wish to accomplish with your on-hold campaign?

(Please select at least two of the following main categories)

Cross Selling

(If this box is checked, please check all of the following that apply)

I would like to generate sales

I would like to advertise specific product(s) / service(s)

I would like to promote special sales and pricing

I would like my on hold specials to have an expiration date

Some cross promotion of products and services offered

Enhance professional image and customer service/client experience

Education and awareness

Other

Which mood do you wish to portray in your program?

Serious Contemporary Humorous

Upscale Lighthearted

Other:

Which message type(s) do you want to include in your program?

Product Specific Trivia/info Image Enhancing

Conversational Promotional

Other:

What type of calls does your business receive most?

Customer Service Sales/Price General Information

Accounting Questions Appointment Setting

Other:

What type of individual(s) call your business most?

Consumers Retailers Wholesalers/Distributors

Do you want courteous sentences such as "Thank you for holding" and "We appreciate your patience" included in your messages?

Yes No (recommended)

What is the nature of your business:

Does your company have a slogan or motto?

What are the products and services that you offer?

What do you consider the qualities that make your products and/or services superior to your competitors?

List any specific offers, services, or prices you wish to promote.

Are there any products or services your customers currently may not know about, or you've recently added, that you may want to include in your message-on-hold production?

Anything else you'd like to tell your callers about your business?

If we need more details or clarification on the above, our scriptwriter should call:

They can be reached at:

The best time to call is:

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